Returns Policy
Kleinbaba is not yet selling, so no returns apply today. This is the policy we intend to launch with.
30-day returns (planned)
From launch: unopened, unused products in their original packaging can be returned within 30 days of delivery for a refund or exchange.
Nappy sizes
If your baby has outgrown a size before you've opened the pack, we'll exchange it for the next size at no extra cost (price difference may apply).
Hygiene items
For hygiene reasons, opened wipes, creams, bath products and feeding teats cannot be returned unless they are faulty.
Damaged or incorrect items
Let us know within 7 days of delivery and we'll arrange a free collection and replacement.
This is placeholder content for the MVP and will be replaced with final legal wording.